Thank you for the information and support you gave me on the phone. Your time and caring are strengthening and supportive.
A valuable and necessary service with efficiency and a smile.
Just a short note to thank you for the times your pharmacy has been so kind in helping us get medications on an emergency basis. I have never heard of a pharmacy that does this and am so grateful for your assistance in so many ways. I especially want to thank Matt for giving up his free time to go to the pharmacy, fill out the script and call us to meet him to pick it up. He always makes it perfectly clear that it is "his pleasure" to help us out when we need it. You can tell by the sound of his voice that he truly feels this way and wants to help people in any capacity. He is always so helpful answering questions in the pharmacy. He has been so courteous, knowledgeable and professional without being unapproachable. It truly is a pleasure dealing with him and you, as well as many of your other employees. We, along with many others, are so glad that you took over De Blieck’s. You provide a valuable and necessary service with efficiency and a smile. Please thank your employees for- us, especially Matt. Also, you have a great selection of gifts and cards at old fashioned prices! Sincerely,Deborah Harrison - March 2012
Can rely on no matter what day or time it is!
I wanted to thank you again for helping me last Sunday evening when I was suffering intense pain from an infected tooth. My daughter, Debbie H., phoned you at your home and you so kindly sent your pharmacist to the store where he phoned my dentist in order to prepare the needed prescriptions. He, in turn, called our home and my son picked them up. Thank you ever so much for your kindness as the medication got me through the night until Monday when I went to the dentist (I needed a root canal). I cannot thank you enough for helping me even though I interrupted your evening. It is so comforting to know that we can rely on you no matter what day or time it is. You are to be commended highly for your kind deed. Sincerely,Angela K. - March 2012
Exceptional Customer Service!
Too often I feel that in general, people complain when service is lacking, but don’t compliment when service is excellent. It is my belief that when an employee is outstanding they should be recognized. All of the employees at De Blieck’s Pharmacy are great, but your pharmacist, Matt, is exceptional. He is professional, kind, patient and goes beyond the call of duty. He has helped me with appeals, printed receipts time and time again when I know how busy he was, and never made me feel rushed or like doing all of these extras for me was a burden. Because of Matt’s help, my appeal went through, and I am being reimbursed the money that I put out. When I have been waiting for a prescription, I have also seen how Matt interacts with other customers. I have seen how busy it is and while he is on the phone, filling prescriptions, he is always patiently helping people pick the appropriate over the counter drug, all with an amicable demeanor. Lastly, I usually spend most of the summer down the shore and I have to use CVS while I’m there. There really is no comparison to the service and competency. I have been shorted pills along with other issues. I just wanted to let you know how pleased I am with De Blieck’s and Matt in particular. Thank you,Maureen C. - January 2012
Sicomac is the best place for one stop shopping. I pick up my RX's from the friendly knowledgeable pharmacy staff and then I do some shopping. I love their line of Big Budda Bags and Village Candles. I can always pick up a great gift from their large jewelry selection. Everyone there is super helpful. Great local convenience for your medical and gift giving needs. I just love this place!Rachel S. - November 2011
Know the customers personally
LOVE T&F Drugs! They accommodate everyone and are always helpful with all my needs each month! They go out of their way and know the customers personally. It's so nice to be with a Pharmacy that cares! And they hands down have the best selection of little goodies, handbags, jewelry, etc!Stephanie M. - October 2011
I would just like to comment about how excellent your service is. I called Fran Sullivan from your HoHoKus pharmacy to fill a prescription that I had been previously getting thru mail order with my insurance company. This past month, they changed their policy rules, and now allow members to get 3 month refills thru the pharmacy directly rather than thru the mail. I initially called the pharmacy from my town that I have dealt with for quite some time, and they told me to call the doctor, get a prescription #, etc ?...?? more or less, they were too busy to get the necessary information to fill the prescription. Well, I called Fran,and within 39 seconds, I gave him the 2 prescriptions I need refilled, the doctors name and phone #, and that was it! Thank you very much to say the least. You have just gained a new customer.Joseph M. - August 2011